Effective Date: December 10, 2025
Last Updated: December 10, 2025
These Terms and Conditions ("Terms," "Agreement") constitute a legally binding contract between you ("User," "you," "your") and DepositCompliance.com ("we," "us," "our," "the Service") governing your access to and use of our security deposit compliance document generation service.
BY USING THIS SERVICE, CHECKING THE ACCEPTANCE BOX, OR MAKING A PAYMENT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.
1.1 Acceptance of Terms
Your use of DepositCompliance.com, including any of the following actions, constitutes your acceptance of these Terms:
1.2 Service Provider
The Service is provided by DepositCompliance.com, an automated software platform designed to generate Massachusetts security deposit compliance documents. We are not a law firm and do not provide legal advice or legal services.
1.3 Eligibility
You must meet the following eligibility requirements to use this Service:
1.4 Modifications to Terms
We reserve the right to modify, update, or change these Terms at any time. Material changes will be communicated via:
Your continued use of the Service after such changes constitutes acceptance of the modified Terms.
2.1 Ownership of Service
DepositCompliance.com retains exclusive ownership of all intellectual property rights in and to the Service, including but not limited to:
All rights not expressly granted to you are reserved by DepositCompliance.com.
2.2 Limited License to User
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:
This license is granted solely for your personal or business use as a landlord or property manager and does not permit any commercial exploitation of the Service itself.
2.3 Prohibited Use (Violations Will Result in Termination)
You are expressly prohibited from:
VIOLATION OF THESE PROHIBITIONS WILL RESULT IN IMMEDIATE TERMINATION OF YOUR LICENSE AND MAY SUBJECT YOU TO LEGAL ACTION.
3.1 Service Fees
DepositCompliance.com charges a one-time fee for each generated security deposit compliance document. The fee structure is as follows:
We reserve the right to modify our pricing at any time. Changes will not affect documents already purchased.
3.2 Refund Policy (No Refunds After Document Delivery)
ALL SALES ARE FINAL ONCE THE DOCUMENT GENERATION PROCESS IS COMPLETED AND THE DOCUMENT HAS BEEN DELIVERED OR MADE AVAILABLE FOR DOWNLOAD.
Due to the immediate and substantial value provided by the Service (a legally compliant document that can be immediately used), refunds are not available under the following circumstances:
Exceptions: Refunds may be considered only in the following limited circumstances:
To request a refund under exceptional circumstances, contact us at support@depositcompliance.com within 7 days of purchase with detailed information about the issue.
3.3 Payment Processing
All payment processing is handled by Stripe, a third-party payment processor. By making a payment, you agree to:
We do not store your full credit card information. Stripe maintains PCI DSS Level 1 certification, the highest level of security in the payments industry.
3.4 Chargebacks (Consequences of Disputed Charges)
If you initiate a chargeback or payment dispute with your bank or credit card company for a legitimate charge, the following consequences may apply:
We encourage you to contact us directly at support@depositcompliance.com to resolve any billing issues before initiating a chargeback.
4.1 Incorporation of Legal Disclaimer and Privacy Policy
The following documents are incorporated into these Terms by reference and form an integral part of this Agreement:
By accepting these Terms, you acknowledge that you have read and agree to the Legal Disclaimer and Privacy Policy.
4.2 Reiteration of Critical Disclaimers
No Legal Advice:
DepositCompliance.com is a software tool, NOT a law firm. We do NOT provide legal advice, legal representation, or legal services. Generated documents are automated based on information you provide. For legal advice specific to your situation, consult a licensed Massachusetts attorney.
No Guarantees of Legal Compliance or Outcomes:
While our templates are based on Massachusetts General Laws Chapter 186, Section 15B, we make NO GUARANTEES OR WARRANTIES regarding:
Limitation of Liability:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEPOSITCOMPLIANCE.COM, ITS OWNERS, OPERATORS, EMPLOYEES, CONTRACTORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSSES, COSTS, OR EXPENSES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO:
THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
4.3 Indemnification (You Agree to Defend and Hold Us Harmless)
You agree to indemnify, defend, and hold harmlessDepositCompliance.com, its owners, operators, employees, contractors, affiliates, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorney fees) arising from or relating to:
This indemnification obligation survives termination of your use of the Service and your acceptance of these Terms.
5.1 Termination by DepositCompliance.com
We reserve the right, in our sole discretion, to suspend, restrict, or terminate your access to the Service at any time, with or without notice, for any reason, including but not limited to:
5.2 Effect of Termination
Upon termination of your access:
5.3 Survival of Terms
The following sections survive termination of these Terms and your use of the Service:
6.1 Governing Law
These Terms and Conditions, your use of the Service, and any disputes arising out of or relating to this Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles.
You irrevocably agree that the state and federal courts located within the Commonwealth of Massachusetts shall have exclusive jurisdiction to resolve any dispute or claim arising out of or relating to this Agreement.
6.2 Mandatory Arbitration (Waiver of Class Action)
YOU AND DEPOSITCOMPLIANCE.COM AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL BE RESOLVED THROUGH BINDING ARBITRATION ON AN INDIVIDUAL BASIS, SUBJECT TO THE TERMS OF THIS SECTION.
A. Agreement to Arbitrate:
By accepting these Terms, you agree that any dispute, controversy, or claim arising out of or relating to:
shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
B. Location and Language:
The arbitration shall take place in Boston, Massachusetts, or via remote proceedings at the discretion of the arbitrator. The arbitration shall be conducted in English.
C. Individual Arbitration Only (Class Action Waiver):
YOU AND DEPOSITCOMPLIANCE.COM AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.
This means:
BY AGREEING TO ARBITRATION, YOU ARE WAIVING YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
D. Exceptions to Arbitration:
The following disputes are exempt from the mandatory arbitration requirement:
E. Costs of Arbitration:
Each party shall bear its own costs of arbitration, including attorney fees, unless the arbitrator awards costs to the prevailing party as permitted by law.
F. Severability:
If any portion of this arbitration agreement is found to be unenforceable or unlawful for any reason, the remainder of this arbitration agreement shall continue in full force and effect. If the class action waiver is found to be unenforceable, then the entirety of this arbitration agreement shall be null and void.
6.3 Informal Dispute Resolution (Encouraged Before Arbitration)
Before initiating arbitration, we encourage you to contact us at support@depositcompliance.com to attempt to resolve the dispute informally. Many disputes can be resolved quickly and amicably through direct communication.
7.1 Entire Agreement:
These Terms, together with the Legal Disclaimer and Privacy Policy, constitute the entire agreement between you and DepositCompliance.com regarding the use of the Service and supersede all prior or contemporaneous understandings and agreements.
7.2 Severability:
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
7.3 Waiver:
No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
7.4 Assignment:
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign or transfer these Terms without restriction.
7.5 Force Majeure:
DepositCompliance.com shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, strikes, or technical failures.
7.6 Contact Information:
For questions regarding these Terms and Conditions, please contact us at:
Email: legal@depositcompliance.com
Website: https://depositcompliance.com
BY USING THE SERVICE, CHECKING THE ACCEPTANCE BOX, OR MAKING A PAYMENT, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS IN THEIR ENTIRETY, UNDERSTAND THEM, AND AGREE TO BE BOUND BY ALL PROVISIONS HEREIN.
IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, YOU MUST NOT USE THE SERVICE.
Last Updated: December 10, 2025
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